• Discovery

    • Analyse Business Process and Drivers
    • Define requirements
    • Analyse existing Information set:
      – Process
      – Procedures
      – Data Set
    • Provide Recommendations
    • Develop Schedule / Costs / Proposal

  • Close-Out & Feedback

    • Handover completed scope
    • Identify and communicate lessons learned
    • Provide supporting documentation
    • Evaluate client satisfaction to support continuous improvement

  • Delivery

    • Deliver on recommendations
    • Consolidate Information
    • Provide Project Transparency
      – Controls
      – Reporting
    • Train client personnel on delivered products and processes
    • Remain engaged with Stakeholders
    • Business and Cultural Change Management

  • Ongoing Support

    • Sustain client requirements post handover
    • Support client continuous improvement through ongoing engagement
    • Maintain and administer where required